Studio SixteenContact us
For help with a game, bug reports, purchases or ideas, email:
We usually reply within two working days. Please tell us which game you play and what kind of phone or tablet you use.
Privacy or data-deletion requests
Email the same address with “Privacy request” in the subject line. Tell us what you want: a copy of your data, a correction, or deletion.
To help us find your data, include the Player ID shown in the game under Settings → Privacy. We reply within 30 days. There is no charge.
Our privacy policy explains what our games collect and your rights.
Purchases and refunds
Purchases are made through Google Play. For refunds, you can use Google Play’s refund request page, or email us and we’ll help.